Executive Solutions (Pty) Ltd (“Executive Solutions”, “we”, “us”, “our”)
Website: https://es.co.za
Effective date: 01 November 2025
Executive Solutions (Pty) Ltd, is a managed services provider (MSP), delivering technology support, infrastructure and security services to businesses of all sizes. The needs of our target market include fast and reliable response to problems, quality of service and affordability. We provide a clear, no nonsense approach to the development and support of all IT systems.
. We are the responsible party (data controller) for personal information processed via our website, platforms and related services.
Registered address: B5 The Stables, 13 3rd Rd, Linbro Park, Sandton, 2065
Information Officer (POPIA): Richard Levine
Email: richard@es.co.za
This Policy explains how we collect, use, disclose, secure and retain personal information when you:
visit ES.co.za or our subdomains;
enquire about or purchase our services;
sign up to newsletters, webinars or downloads;
interact with our adverts (e.g., Google, Meta, X, TikTok, Taboola, YouTube) or analytics tools;
are a supplier or business partner.
We process personal information in accordance with South Africa’s POPIA (Protection of Personal Information Act), and, where applicable, the CPA (Consumer Protection Act), ECTA (Electronic Communications and Transactions Act) and our PAIA obligations.
Depending on your interaction with us, we may process:
Identification & contact: name, email, phone, company, job title.
Business & billing: VAT/registration numbers, billing contact, invoices, payment confirmations (note: card data is handled by our PCI-compliant payment processor; we do not store full card numbers).
Website & device data: IP address, device/browser, pages viewed, timestamps, referral URLs, UTM parameters, approximate location, and cookie IDs.
Marketing preferences: channel opt-ins/opt-outs, campaign engagement.
Support content: queries, notes, call recordings (where disclosed), attachments.
Recruitment (if applicable): CVs, qualifications, references.
Supplier data: contact details, contracts, BEE/Tax documents.
We collect information directly from you, automatically via cookies/SDKs, and from third parties (lead partners, ad platforms, public sources) where lawful.
To provide services & support (contract or legitimate interests).
To respond to enquiries & quotes (consent/legitimate interests).
To bill and administer accounts (contract/legal obligation).
To improve our site, security & services (legitimate interests).
To run analytics & measure campaigns (consent/legitimate interests).
To send marketing (consent with easy opt-out; or existing customer legitimate interests, where appropriate).
To comply with law (legal obligation—tax, PAIA requests, court orders).
If we rely on consent, you may withdraw it at any time (see Section 11).
We use cookies, tags and pixels to operate the site, remember preferences, analyse traffic and measure advertising performance. This may include platforms such as Google Analytics/Ads, Meta, X, TikTok, Taboola, LinkedIn, and YouTube.
Manage preferences via our Cookie Banner/Manager and your browser settings.
For ad personalisation choices, see platform settings (e.g., Google Ad Settings) or industry tools (e.g., YourOnlineChoices).
Blocking cookies may impact site functionality.
We share personal information only as necessary and with appropriate operator (processor) agreements in place:
Service providers/operators: hosting, email/SMS, CRM, analytics, payment, verification, security, fulfilment.
Ad & analytics partners: to measure and optimise campaigns.
Professional advisers & auditors: legal, tax, compliance.
Corporate transactions: merger, acquisition or asset sale.
Legal requirements: where lawfully required by authorities.
We do not sell personal information.
Some operators store or process data outside South Africa. Where we transfer personal information cross-border, we use lawful transfer mechanisms and ensure recipients are subject to binding agreements offering adequate protection (POPIA s72).
We use reasonable, appropriate technical and organisational safeguards to protect personal information (access controls, encryption in transit where applicable, role-based access, training, logging). No method is 100% secure; we monitor and improve controls continuously.
We keep personal information only as long as necessary for the purpose collected, plus any statutory retention (e.g., tax) or to establish/defend legal claims. After this, we securely delete or de-identify data.
You may have the right to:
Access your personal information.
Correct or update inaccurate or incomplete data.
Delete (object to or request deletion) where no longer necessary or where consent is withdrawn and no other lawful basis applies.
Object to certain processing (including direct marketing).
Withdraw consent at any time where processing relies on consent.
Complain to the Information Regulator:
How to exercise your rights: email [privacy@es.co.za] with proof of identity and your request. We will respond within the timeframes set by law.
We send newsletters and offers only with your consent or where permitted for existing customers. You can unsubscribe via the email footer or by contacting us. We respect Do Not Contact preferences.
Our services are intended for adults and business users. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to remove it.
Our site may link to external sites. Those websites have their own privacy policies; we are not responsible for their content or practices.
We may update this Policy from time to time. The latest version will always be posted on ES.co.za with an updated “Last updated” date. Material changes may be notified via email or banner.
Information Officer: Richard Levine
Email: [richard@es.co.za]
Postal/Registered address: B5 The Stables, 13 3rd Rd, Linbro Park, Sandton, 2065
